Pros: Excellent espresso with a nice crema, good steamer. Excellent support service.
Cons: Filter can sometimes get blocked with extremely fine grounds.
I've had one of these for a couple of years now and I'm still using it on an almost daily basis. I bought this one as it got top marks in a Which? review for the quality of coffee, crema, etc it produces. Dualit is also a well-known make for toughness and reliability and maintainability, especially with their toasters.
Well, the coffee was excellent with a good crema and still is. There's a good size water tank and no glass parts to break. The milk steamer/frother works very well (as long as you clean it regularly) and its all very easy to clean and maintain.
The seal went after ~1.5 years and I phoned the helpline to get a new one. They sent one out to me for nothing and it is still working fine.
All in all, highly recommended and good value considering how long it has lasted.
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