Bekins Van Lines

Pros: Driver was great!
Cons: Packers were horrible!

Having moved many times in my life, I have had good experiences and bad ones. It really isn’t the company that determines the quality of the move, but instead the individual people that you deal with. Bekins just moved us from Whitefish, Montana, and...

Pros: None
Cons: Incompetent, cheaters, liars, rude, underestimate weight to suck you in.

This company has no morals or ethics. They tell you what you what to hear and then do the opposite. They lie about eveything and never return calls. Our move was terrible! Please never, never use this company. You will be sorry. We have called with ...

Pros: The driver and his crew were well-intentioned, but just cogs in a rotting wheel.
Cons: Multiple breeches of contract; no replies to mail or voice mail; corrupt agents

Below is a copy of the 1st of 4 letters I have sent to Bekins HQ in Chicago. No replies. No returned voice mails. Nothing bu tunmitigated incompetence. AVOID AT ALL COSTS! ------------------------------ ----------------- Attention: Customer Relations ...

Pros: Reasonable rate, great customer service, great service from estimator to packer to movers.
Cons: So far, no cons. I will write again when my stuff arrives in Arkansas.

No one likes to move. It's exhausting, time consuming, expensive: you only hope your stuff gets where it needs to go and that no one loses an eye in the process. Apparently after deregulation of interstate moving companies, many con artist/fly-by-n ...

Pros: cheap
Cons: you get what you pay for..trying to save a buck

This is a copy of the letter we sent to the BBB and Bekins (no response from Bekins of course) if you don't have time to read it here's the nutshell version: they don't honor contracts they don't return calls they lose and break things they don't ...

Pros: Driver polite and hard-working. Customer service representative polite and understanding, but inevitably useless.
Cons: Agent lied, owner did not return calls, movers lazy, slow, damaged belongings, billing department rude.

We had a bad move a few years ago, and were very concerned that it might happen again. We settled on Bekins after the agent, Jeff Grant, in Norfolk, VA convinced us that they were the ones to use. We had several concerns about moving our entire 4 ...

Pros: Local agent good, inexpensive
Cons: Takes too long to deliver, Keeps changing estimates of delivery day

The Summary: (If you don't want to read my whole experience) Local agent was good to work with, but Bekins and/or my driver took advantage of the long delivery period I was given. My estimated arrival date changed multiple times, and my driver never ...

Pros: THERE IS NOTHING GOOD ABOUT BEKINS!
Cons: DISHONEST, INDIFFERENT, DESTRUCTIVE, CARELESS, LAZY, RUDE

My certified letter to Mike Rogers on 10/21/05 - which he ignored - pretty much explains it all. Dear Mr. Rogers, On March 29, 2005 you loaded my home for a move to Los Angeles from Wheaton, IL. ===The driver showed up without a team ===The team ...

Pros: Inexpensive
Cons: Too many to say, please read

Well just like the review before me I was also very disappointed with Bekins and their temps. The move was ridiculous to say the lease. I don't even know where to begin. But perhaps the previous reviewers items. I was moving from Denver, Colorado ...

Pros: None
Cons: Incompetent and dishonest.

To: Complaints.com In my sincere opinion, Bekins Boyer-Rosene Moving Company should lose its license to do business. I have never seen greater incompetence by any company in my lifetime. Bekins Boyer-Rosene sent totally unqualified people to move a ...

Pros: Nicest movers! Everything's here.
Cons: Just a few.

Ok, so I went against ALL the epinions I read about Bekins. Yes, they were the lowest bidder, but it wasn't just that. The guy that came to give me the bid was really nice. He assured me he'd be with the movers the day of the move (he wasn't), and I...

Pros: Quick set up, flexible schedule
Cons: Unreliable, wrong delivery time, theft

Few things are as precarious as a move across the country. You rely on so many services and people, hoping to start a new life in a new city with as little disruption as possible. So, you secure a new job, secure new housing, have going-away parties with...

Pros: Florida contractors were honest about damage and 2,300 lb. overestimate.
Cons: No response to damage claim, lost items, unanswered voice mails.

Since 1968, my family used Bekins Van Lines for numerous moves from Western PA to several locations nationally because of a neighbor who owns a moving company associated with Bekins. Personally, I used them for two relocations and was impressed with...

Pros: Goods transported safely
Cons: Bidding practices seem designed to create tension between firm and drivers

When we moved our (then) small household across country from Virginia to Washington State, we got bids from Mayflower, Allied and Bekins. At $5,300, Bekins was by far the lowest bidder -- the others were at $7,500 and up. Plus, the Bekins agent offered...

Pros: Cheapest estimate of all major movers
Cons: Arrived late. Broke antique furniture. Dragged bed mattress thru mud.

I can speak with some experience on this subject having moved six times in the past five years, twice across state lines and once across country. On one such interstate move, I had to foot the bill, so I solicited several bids and went for the lowest...