ING Direct

Pros: GREAT rates! GREAT website!
Cons: LOUSY mortgage service

I discovered ING through a banner ad in my MS Money software last year when I was shopping for a re-fi on my mortgage. Since then I have opened a savings account with them, re-fi'd one mortgage, and then taken out a new mortgage when my family relocated. ...

Pros: High Interest. No Minimums. Ease of Use.
Cons: Slow Transfer Times.

As an Orange Saver since April of 2005, I wanted to contribute and tell of my experience with ING and the changes that have occurred since I started putting my money with ING. The biggest difference between ING and any bricks and mortar bank is simply ...

Pros: Good rates. Small deposits required.
Cons: Right and Left hands at ING don't know what each other is doing.

ING direct offers short-term CDs with high rates and allows you to invest small amounts of money, theoretically without hassle. All of this is a good deal for us, a blue-collar family who don't have a lot of assets. I will admit, the beginning of our ...

Pros: Great interest rate, $25 signup bonus, good security and customer service
Cons: No ATM cards, no checking account, money transfers take some time

First of all, for those of you that are only reading this to get the $25 referral e-mail for the sign-up bonus, please send your first and last name to ingdirect@finchuck.com and I'll get that out to you immediately. I just wanted to put that up ...

Pros: Slightly higher interest rate for savings.
Cons: 2-3 business day holds on transactions. Reps and operations work separately. No ATMs. No checking.

I used to work as a banking representative when I was working my way through college. Except for transactions of $50,000 and up, we were very much empowered with all the tools we needed to correct any errors on a customer's account. For the past two we ...

Pros: Great interest rates, great web site, easy money transfers, no sneaky service charges
Cons: Money transfers in/out of checking take a few days

I opened an ING Direct savings account last year, and a CD shortly after that, and I have to say that I just love this bank. I never thought I would say that about a bank, because I find that whole industry opportunistic and disingenuous (see my review ...

Pros: The first online bank, great rates & good security measures.
Cons: Takes very long to transfer money in and part of the actual balance.

I have been an Ing Direct customer since they first opened years ago (I do not remember exactly how many years it has been). They came on the scene when the interest rates in the brick and mortar banks savings accounts bombed to under 1%. When we ...

Pros: No hidden charges, no minimum balance, great CS.
Cons: No checking account, No ATM.

If you are looking for a banking institute that offers great CS and on-line service, I would like to present you that ING DIRECT. Here's a catch that most banking institute doesn't offer, NO MINIMUMS and NO FEES!! Currently I have Saving, checking, Money...

Pros: Great rates, no fees of any kind, easy transfers to accounts
Cons: No ATM network

My money market fund at my current bank was only making only .74% on it, so I thought it was about time to make a change to something with a little more return. I saw a lot of website ads for ING Direct with the orange colors, so I decided to...

Pros: None
Cons: Customer service, General policies

My husband and I opened a joint account with ING Direct recently. After submitting our online application, a notice popped up on the screen indicated that the online system was unable to setup the primary account holder's pin and that one would be mailed ...

Pros: Good rates
Cons: Horrible customer service, bad programming, hassle to get your money back!

I opened my account back in 2001. I thought it was a great bank--high interest rates, no hidden fees, etc. Everything was fine until a few months ago, when they sent me a letter stating that my account link has never been verified. They refused to pay...

Pros: high yield products, easy linking to your local bank's checking, no minimums, no hidden fees
Cons: no checking

I opened an ING account rather recently after seeing the ads on bankrate and MSMoney. I also have Netbank accounts, and accounts at my local Credit Union. I can honestly say that ING is a top-notch entity (I even asked if they had jobs open!). There are...

Pros: Good rates, good interface, good transaction export capabilities, no minimum balance
Cons: Can take a long time to transfer money, no physical branches

I found out about ING Direct a couple of years ago through an Internet ad. At the time they were offering 2.0% on savings accounts, way more than the paltry 0.45-0.75% I could get at my local bricks-and-mortar bank. ING Direct's savings accounts ...

Pros: Easy and simple way to earn more money!
Cons: Transfers between accounts can take 2 or 3 days

I recently looked at one of the statements from my savings account at a small local bank. I was making a mere .35% interest yearly. It doesn’t take much to realize that at such a low interest rate, it’s hard to even keep up with inflation! ...

Pros: No Strings. No minimum balance or fees, high interest rate, reliable & functional interface.
Cons: Nearly two weeks for a deposit to become available and transfer it back.

Let me preface this review by saying that I've had an Orange Savings Account with ING Direct for several years and I've also had experience with numerous other banking institutions that have online interfaces. ING Direct's Orange was very simple to ...