America West

Pros: None
Cons: Bad Service all around

America West Airlines has to be the worse Airline I have ever been on. I had an early schedule flight from Boston to Las Vegas but the flight never came in. I was woken up at 1:00AM in the morning of the flight by phone and was told that my family and...

Pros: Decent Food
Cons: Rude Service, Lots of Flight Delays and Maintenance Problems

These days the airline industry in general is being overtaxed and most airlines are struggling to keep up with demand. This causes many delays, cancellations, etc. but one airline stands out as worse than the rest, at least in my experience. That...

Pros: I arrived to and from the destination in one piece.
Cons: 5 days worth of clothing & necessities gone.

I needed to go to Las Vegas from NYC for a meeting with a very important client, so I chose America West (Worst) Airlines as the price was good and the flight times were great. Well since I work in the Travel Industry, I should have realized that good ...

Pros: We didn't crash
Cons: Too many to list

I really dislike having to totally trash a product (or in this case a service) but I think that America West warrants a scathing review for their overall service.

I admit that I purchased an airfare on America West because of the low cost...

Pros: lots of flghts available to many destination cities
Cons: cancellations, poor customer service

I have not had very good experience with America West Airlines. The flights are cramped and often over booked. On two occasions in the past 3 years (2 of 2 flights) I was delayed and flights cancelled because they could not get teh connecting flights...

Pros: The plane didn't crash.
Cons: Most incompetent fly by night airline ever.

We flew for the first time with America West from Puerto Vallarta to Phoenix on December 31, 2005. In Phoenix we changed planes for the final leg of our journey to Vancouver B.C. later the same day. We had confirmed our reservation through the America ...

Pros: I lived through the experience, cheapest airfare (I don't wonder why anymore)
Cons: uncomfortable, long delays, customer service

I have flown America West a total of two times, and neither time enjoyable. As a matter of fact the only way it could have gotten worse is if it had crashed.
I was scheduled to fly from Chicago to Seattle, round trip, with a stopover in Las Vegas...

Pros: They have very good flight crews. I was so upset that they put me in first class to Chicago.
Cons: They are continuously late and disorganized. My husband had to sit in coach. When we travel together we want to stay seated next to each other. I would not recommend this airlines if you have to get somewhere in a hurry.

In November I was anticipating a vacation to Las Vegas as a late birthday present from my husband, looking forward to the wonderful entertainment, food and accommodations that I would have when arriving in SIN CITY. With much anticipation we arrived at...

Pros: nothing
Cons: late, rude staff, incompetent assistance

This airline was the worst airline I had been on in my life. They were not on time and the employees of the airline were very short with people and rude at the same time. Knowingly that we were to get a snack on the plane on our trip, we were to find...

Pros: A Nightmare in Flight!
Cons: Hhhmmm.....everything??

I flew America West twice. After the terrible experience the first time, you would have thought I'd learned my lesson! I booked NON stop flights each way, purchased 6 tickets, including one for my infant daughter. When booking the flights, the...

Pros: none
Cons: boarding, customer service, everything

This is not my story, it is my father's but I was there, and everything about it shocked me as much as it is going to shock you. My dad arranged a three day vacation with him and about 10 of his friends to go to Reno Nevada for a golf tounement. (we...

Pros: newer planes
Cons: Everything!

Warning! Avoid this airline at any cost. Their flights are always either delayed or cancelled. What's worse, is that they will never tell you the truth about the status of a flight until the last minute. Never, never fly America Worst from Portland to...

Pros: They know how to fly the planes.
Cons: They don't know how to treat customers.

I'm an airline brat, and I've also flown all over the world on business, with several different airlines. I have a pretty good idea of the how's and why's of air travel. I'm even pretty understanding of delays, if you can believe that.
I recently...

Pros: You are lied to professionally.
Cons: They don't kill you when you give over your money.

Usually when flying from/to atlanta, I tend to fly Delta Airlines but for my recent trip to attend Defcon in Las Vegas, my travel agent (soon to be ex-travel agent) steered me towards America West Airlines for$100 cheaper. Thinking to save my...

Pros: Absolutely NONE
Cons: lost luggage, cancelled flights delays

This accounts of this story are true so please read it and beware when you choose to fly America West. I planned on taking a trip to Colorado with my boyfriend. Since we are students we have to search for the cheapest tickets and lo and behold America...