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by Khokhonut , May 25 '00
Pros: Pricing
Cons: None
We've rented vehicles from Enterprise on at least five different occasions now and have not had one problem whatsoever !!
On our most recent vacation (which starts tomorrow) I had some coupons for other companies. I started calling around...
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by bigolaf , Jan 20 '00
Pros: Ok price, dependable vehicle
Cons: Few options
A few months ago, I went on a vacation to San Diego California. It was an awesome trip. I decided to rent a car, and the best option from my location was Enterprise. Overall, the service was good. I rented a Japanese model of some sort. Overall it...
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by clbrfd2000 , Jan 23 '00
Pros: They more than made up for their error and our wait!
Cons: The wait used to be a con...I'm not so sure now!
After over 30 years of waiting to be able to see the Rolling Stones, I finally was able to procure tickets!!! I must admit it's been a while since I got concert tickets----what's with this lottery thing? I was the 1st one in line guys! But I...
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by kimberle20 , Aug 21 '01
Pros: I didn't get killed driving that car!
Cons: The whole experience.
This was my first, last, and ONLY time I will do business with Enterprise Rental.
My vehicle was broken into and significant damage was caused. Therefore, I was forced to take my car to a repair shop and leave the car as it was not safe to be...
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by xiabelle , Jun 20 '01
Pros: Pick you up, nice customer service, reasonable rates
Cons: A bit of a hassle. Hard to find one open on weekend.
When my last car finally died on the way home from work, I found myself in need of a car while I tried to decide if I was going to be buying a new one or trying to repair the old one. I decided to call Enterprise, since in shopping around they were not...
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by erica_n , Nov 07 '99
Pros: cheap rental
Cons: bad service, expensive errors
I had one of the worst experiences of my life with Enterprise Car Rental in Seattle, Washington. To give you a few details, my car was hit and run and my insurance company was required to get me a rental car while the car was being fixed.
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by moosedogtoo , Jun 19 '01
Pros: Nice cars
Cons: Very poor customer service, cars not ready when requested
My father-in-law decided to rent two Cadillacs for our wedding so that he and my husband's best man could shuffle family members around all weekend. He decided to use Enterprise based on my positive experiences with them in Oklahoma. He made the...
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by solpo , Oct 19 '00
Pros: Price, Convenience
Cons: None
My love affair with Enterprise started when I was newly 21, without insurance, and needed to rent a car in New York City. $50/day later, I had a car--from Enterprise.
I was hooked.
Almost 6 years later, Enterprise has pretty much...
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by poisenivj , Oct 21 '00
Pros: Lots of locations
Cons: poor customer service.
I have only used Enterprise car rental once and that was enough for me. I was not at all happy with the pick me up service. I had to catch a shuttle from the airport, not an awful thing in itself, but I had expected to have some help with my baggage....
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by FAYERC , May 18 '00
Pros: Wonderful service,courteous representatives and great pricing
Cons: none yet
When I found myself in need of a car, I was referred to Enterprise by my husband. He had in the past dealt with this company with much satisfaction. So much so that he ended up buying one of their lease cars.
We were in Virginia and needed a...
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by SweetieM , May 15 '00
Pros: Tip top service and kindness to customers
Cons: None, could find better prices elsewhere, but you have to look hard to beat their
I recently had to rent a car from Enterprise while mine was in the shop for repairs. I must say the service was quick and excellent. And they were very kind to me too, given the situation.
First of all, their rates for renting a car were very...
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by ADMOSS2 , Apr 23 '00
Pros: Customer Service, Cars in Excellent Condition Rates Reasonable
Cons: OVER emphasis to buy their insurance
I had the misfortune of having to have a rental car when my own vehicle had to go into the shop for repairs from a wreck. I had rented cars in the past from other companies for various reasons and was NOT looking forward to this experience. THe other...
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by PhoenixPB , Jun 27 '00
Pros: new cars, rent it before you buy it!
Cons: pushy CDW sales
Enterprise Rent-A-Car, "ERAC", is a great company and a HUGE moneymaker in their business. They are privately owned so they do not have to disclose their financial statements regarding their huge profits as would a public corporation. BUT......
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by elverno , May 05 '00
Pros: None yet
Cons: Perhaps the worst customer service I've ever encountered.
I was in the unfortunate position of having to rent a car recently when my old Honda was in the body shop. AAA recommended Enterprise, and since I don't particularly have a rental company I rely upon I went with their suggestion. AAA arranged to prepay...
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by pet1950 , Dec 24 '00
Pros: Excellent service & staff.Great rates.
Cons: No manual in car to help w/features.
Over the past 6 years, I have had occasions to lease a vehicle from Enterprise Leasing about 15 times. Never had better service. Staff works very hard to accommodate your needs. They will arrange to pick you up or deliver the rental car to you. Who...
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