Enterprise

Pros: Quick, Fast, Honest, Cheap, Nice. Excellent to work with
Cons: No Cons about these guys, this is the REAL DEAL

When my Isuzu Rodeo broke down for the first time, my dealer I purchased the car through sent me right over to Enterprise rent-a-car. It was excellent service from the beginning. They came and picked me up and drove me back to their office. The lady was...

Pros: Nice Car, Great Service, Free Pick Up and Drop Off
Cons: Location

I recently rented a Toyota Corolla from Enterprise and felt that I was treated fairly. I had researched several other companies including National, Budget, and Alamo Rent A Car and Enterprise was the second cheapest. I was unable to go with the...

Pros: None
Cons: This company is very unprofessional!

Last summer I got into a car accident and the other party's insurance provided a rental car while my vehicle was in the body shop being repaired. There was an Enterprise Car Rental location on Old Katy Road in Houston, Texas not far from the Honda...

Pros: Cheap...
Cons: but they will get you on the insurance.

Until I turned 25 (one year ago), I *had* to rent from Enterprise because most other companies wouldn't rent to me. I rented from them for both business and pleasure trips (I also didn't own a car until recently) and consistently was underwhelmed.
...

Pros: inexpensive, professional
Cons: didn't offer delivery

I am currently in a rental car from Enterprise rentals because my vehicle was in an accident and Geico has some deal with Enterprise to give me a great daily rate while my car is being repaired.

Overall I would say my experience with Geico has...

Pros: Pickup & drop off
Cons: Bad Service, Inconsistent rates

I have rented cars from Alamo, Dollar, Avis, Budget and all of them were pleasant exchanges. Recently I happened to go to Enterprise car rental and their service was very bad. They simply seem to find ways to extract as much money as possible rather than...

Pros: Cheap, Everywhere
Cons: Problem Vehicles, Frustrating Billing Practices

I had a great relationship with an Enterprise branch for about a year. I rented about ten cars from them in this time frame and the manager along with his employees went out of their way to help me. The cars were average but the level of service more...

Pros: Acceptable vehicles
Cons: Poor Service, No rate adjustments

I was directed to Enterprise by my insurance carrier after a minor accident which took my vehicle out of service for approximately one month.
Enterprise answered their phone on the first ring and told me that they had any sized vehicle that I...

Pros: $9.99 Weekend Specials
Cons: Can't rent a car without having a home phone

I live in a small town in the Midwest, where unfortunately not too many car rental companies are located. Enterprise is one of them, and they have some good deals. For example, you can rent an economy car for just $9.99 on weekends. However, you only get...

Pros: THE BEST!!
Cons: can not think of any

..Enterprise is the best company we have used to rent our Family vacation vehicle.


We recently experienced a WONDERFUL TRIP, and the ENTERPRISE was one of the reasons it was wonderful.



From the moment the...

Pros: The go the extra mile
Cons: Small car don't equal economical

I got into McDill Air Force Base, FL (Tampa) and needed to get to Miami. The only car rental place on base was Enterprise so I didn't have a lot of choice. I showed up at their door at 8am. If I had read their door sign correctly, I could have gotten...

Pros: They did upgrade us and the car was nice and clean. The people that did finally help us were pleasant to deal with.
Cons: No car rental should take that long. Also the next day I contacted them about something else and they could not find any paperwork where we had even rented the car!!

Recently my husband's truck was hit in a parking lot and the person who hit it had insurance, thankfully. They called and said we should take it to one of three body shops and that a rental car would be provided while our truck was being repaired. On...

Pros: Service, price
Cons: Cost of additional insurance

I originally chose this company because my insurance company went through them. I go back there now when I need to rent for my self. I have been there six times. They are very friendly and the best price I've found so far. They have a van to pick you...

Pros: Nice clean cars
Cons: Not enough selection sometimes

I have rented from Enterprise for many years now and I still have to say that they are the best around. The cars they have are nice and clean and that is the thing I like the most, their cleanliness.

They now have a policy which they didn't...

Pros: It's cheap.
Cons: But considering the terrible customer service and the car quality,, it's not worth it.

I just rented a car with enterprise - an economy model - and I couldn't possibly be more regretful. Not only the car is in less than perfect condition (dangerously unstable) but the customer service simply wasn't there for me when I needed.
I lost...