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by BUTTERCUP_dt1 , Nov 23 '01
I HAVE ORDERED FRM BN MANY TIMES AND NEER HAD A PROBLEM WITH ANY TRANSACTION. iTEMS SHIP QUICKLY SAFELY AND TIME. THEY OFFER DIFFERENT WAYS OF SHIPPING TO GET THE THINGS TO YOU FOR THE PRICE AND TIME PERIOD THAT YOU...
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by mjmi1969 , Jan 18 '02
I have frequently purchased books from this company and I have found them to be very good. They have significantly improved from a year ago when at that time I encountered frequent problems with their website and customer service. As of late, I have...
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by sspsr , Sep 27 '02
Pros: large collection, decent website
Cons: availability a problem
I've purchased 3 books in the beginning of august, 2001. bn.com shipped two of them in 3 days, eventhough the website said that "shipping within 24 hours" for all the three books. The third book was not shipped along with the others.
I called...
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by scoobence , Sep 28 '03
I ordered two books from them. I did this because of the WONDERFUL deal of order 2 books get free sh ...
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by sr_25 , Aug 29 '03
My order was not shipped due to an error in entering my credit card - which was valid. The order ...
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by earhartjo , Mar 19 '03
I ordered a Book on CD they sent me a tape, I returned it to a store and they didn't have it on CD, could ORDER it if I waited 10 more days to receive it. They didn't even have the BOOK in stock, they don't refund your shipping cost even when they made...
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by burmistrz , Dec 11 '01
Pros: sometimes good prices, easy web name
Cons: slow delivery, poor customer service
I am a happy customer of amazon.com and half.com but one day I decided to give Barnes and Nobles' bn.com a try. Actually the main incentive was $5 discount and the free shipping. Apart from this their prices are not that much different from competitors,...
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by ennamaria_dt1 , Nov 30 '01
Fast delivery and good customer support; I would definitely buy again from Barnes and Noble. Their free shipping offer is also...
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by tools_dt1 , Apr 25 '03
it was delivered as soon as i expected it. no problems of whatsoever kind.the cedis were in excellent condition and played just the way i wanted it to...
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by new_shopper_dt1 , Nov 30 '01
i thought that this was a good site. i most enjoyed the on-time deliveries and the costumer support was good. i found the ease of ordering the worst, but iam an inexperianced internet...
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by aeiger , Jun 27 '03
I received a gift certificate to b&n. Never used it before, I've used Amazon exclusivly in the past because of a problem several years ago. Received a gift certificate and purchased a dvd. Received a confirmation letter and I went the next day to check...
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by jetskipoet04 , Jun 13 '02
Barnes and Noble's website is very user friendly and comprehensive. The specialize in books, but also carry music, video/DVD, magazine subscriptions, college textbooks, calanders, etc. They also have a searchable out of print book database. There is...
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by zvanputten , Oct 25 '02
I purchased books online and they were in great condition. Easy return, took one back to the store for full cash refund. Used books look new. Free...
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by petecaron , Jan 20 '02
I have made numerous purchases both at bn.com and amazon.com and have had better luck in recent months with Barnes & Noble. They have stocked a better variety of used versions of the books I've needed and given me the option of having the new copy or...
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by jturnerusmc , Sep 17 '03
All the orders I make arrive in good time. The employees are friendly and Barnes & Noble never fails ...
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