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Terrible: they lack integrity, sell flawed goods, and buyer pays for their mistakes.
by netshopr01 ,Oct 19 '08
Terrible! You pay for all returns, even when it's their fault. They lie to avoid added costs of correcting their errors. Even the delivery was unusually delayed. Here's the ugly history: (1) They shipped me a lesser version product than what I ordered - it was missing parts that were supposed to be included in the higher-end item I paid for. (2) The part I did receive was NOT new, it was refurbished - it was a defective item that had previously been returned, and then got resold to me (batteries were already installed in the keyboard when it arrived!). (3) I had to ship the package back at my expense, they refuse to pay for RMAs (CAUTION: read the fine print!!). (4) They lied about the defect and just immediately claimed the item was fine. (5) They lied about my RMA, and claimed I requested a refund (I requested they replace it with a proper item ), but the FINE PRINT says that they do not refund shipping costs if you ask for a refund! Stay away from this slimy operation.
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BAD ITEMS
by whisper_dt3000 ,Feb 19 '08
ATI ehome Wonder was included with my dell xps.
It is totaly dependant on media center and useless for anything else.
I will not buy another dell nor will i buy an ATI card at all.
Its junk.
No support or upgrades from Microsoft,Windows,ATI,Sonic or Dell.
Limited use of this hardware because of the software.
If this is the way ATI supports its products then i dont waht there junk anymore.
Im going to ship this back to them in a plastic bag after putting it through a shredder.
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Horrible customer service, coupled with bait-and-switch
by ddikeht ,Feb 07 '08
Horrible store, especially the manager Frayne. Classic bait and switch. You place order at low price, they charge your card and then call later to tell you its "out of stock" and it will be more money to get your item. This after calling to confirm stock, getting a receipt and signing the stupid confirmation you must print out and sign before they will place your order. Do yourself a favor and shop elsewhere. Terrible experience! Bad, Bad etailer!
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I won't trust their service
by gifta ,Nov 03 '07
Before I click the payment confirm button of an order, I checked the store rating and what people said about CompuVest. I got bad review so I close the ordering page.
Late of the day, I received email from their customer service asking why I did not finish the order and said "We would appreciate your feedback on this issue. Your opinion will help us to serve our customers with the highest standards." I reply the email and tell them about their review and rating online and hope my review can help them. I never get their response back, not even a reply say "thank you for your help".
If they treat people who tried to help them like this, imaging what if you have problem about the order and want their service.
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BAD EXPERIENCE SHOPPING WITH COMPUVEST.com
by sarbjeet ,Jan 10 '05
I received a Dell printer from Compuvest.com but, I am very disappointed as this printer is not working. The package does not have any installation CD as it is suppose to have. I tried calling customer service but phone line is horrible that you could barely hear anything. I conclude that I lost my money at this point.
I just read another bad review. So, I would not recommend anyone to buy from this site.
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excellent experience
by sam07 ,Dec 27 '04
Was surprised at the low cost of shipping and speed product was received. Excellent product. Would do business with vendor again.
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Good deals. Fast delivery. No hassle. Web-site design needs improvement, though.
by nacse ,Feb 10 '05
I was amazed with their service. I needed some additional memory for my computer, and, after spending some time looking for the best deal for that particular item, I found it at Compuvest.com. I placed the order on-line at 2AM on Tuesday, and the same day afternoon I got an e-mail telling me that the item had been shipped (they also provided me with the UPS tracking number). I received the parcel on the next day, Wednesday, around noon. That is, the whole on-line purchase took only 34 hours! The best on-line shopping experience so far!
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Great!
by milerj69 ,Mar 04 '05
This was my first purchase with compuvest and I expect to be a returning customer. First-rate service, extremely quick ship, careful packaging. What online shopping should be.
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Highly recommend!
by stein11 ,Nov 08 '04
This is the second item I have purchased from CompuVest. Their web site is easy to navigate and their ordering procedures are simple. I highly recommend them.
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Overall, good purchase experience
by lewi_c ,Feb 19 '05
Overall, good purchase experience. Competitive pricing and shipped in shorter period than they said it would take for it to be delivered. They also e-mailed me the tracking number to my item as well.
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Good
by br_orm ,Oct 02 '04
Placed my first order here. Online information, about product availability, was correct. Showed in stock and it was. Placed order and received confirmation the same day. Product arrived at house in 5 days.
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Professional investigative Ecom-Research on CompuVest.
by predatorhunter ,Jun 06 '09
CompVest Self Profile: http://shopper.cnet.com/4011-5_9-275569.html
Assorted Reviews: http://www.atg.wa.gov/pressrelease.aspx?&id=3918
BBB/Better Business Bureau Review: BBB Rating for Compuvest
Based on BBB files, Compuvest has a BBB Rating of F.
Reasons for this rating include:Number of complaint(s) filed against business that were not resolved.Number of complaints filed against business.One or more serious complaints filed against business.BBB does not have sufficient background information on this business.
Our company which subcontracts work in from the federal government in data analysis for the NCSC and NSA/CSS. I would suggest not doing business with this company cause they are entirely dishonest and misleading. You might have fair results and resolve with technical problems but not in returns. Low 68% of our field study transactions where failures with this company. --- Echelon Archives gives CompuVest and F-.
Good Luck.
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happy with product.
by rialsmart ,Aug 31 '04
Compuvest had a very low price on an item I wanted. The transaction was smooth and they shipped it very quickly. I will definitely be back to shop with them, very happy with product.
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Satisfied Customer!
by ibjman ,Jun 11 '09
Ordered an XGene 01030 wireless keyboard on Sunday early AM and received it on the following Thursday. There was an issue with their website showing my order as "In process" even though it had already been shipped. The tracking information should have been available, leading me to believe that the product had not been shipped when it was actually en-route. In the end, the transaction was perfect except for the reporting abnormality (minor inconvenience). Great product, great price, delivered promplty without being gouged for the shipping. I would definitely shop here again.
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Will shop again
by hilc66 ,Jun 01 '04
Very easy to order from site. I had to call but that was my fault. The service rep was extremely helpful. Would order again.
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May 19 '07
Question #7 should have the choice of "maybe"...not sure if I'd shop with this merchant again, because:
The shipping date, Tues May 8, 2007.
Fedex tracking shows an update on Wed May 9, then nothing...even by Monday evening, May 14, the latest tracking info was still May 9...worthless. Stated delivery date was May 14. It was delivered on May 15, so I had to be home both days.
When you say that you will be shipping by UPS, you should! [UPS definitely has much much better tracking info]...I can't imagine why you'd switch to Fedex.
Also, shipping fee was extremely high for such a small item. Other merchants charge $5 shipping for this webcam, you charged me nearly $10.
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Aug 31 '07
Overall satisfied with experience.
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Mar 16 '07
I will shop here again. Good service and shipping is charging or obtainable at a low price. I Recommend to all online shoppers.
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Jul 28 '08
They would not accept my credit card and said they needed more information. They said if I did not respond within 24 hours my order would be cancelled. I still do not know if my order was cancelled or shipped. I ordered the same camera from a competitor at a similar price because of the hasle in ordering from compuvest.com
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Sep 15 '07
Great price, great service, product delivered quickly, no problems.
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Oct 01 '07
Right price, Right Product, excellent service...will buy from them again
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Sep 28 '07
The product was delivered 2 days ahead of schedule. The packaging was much more than adequate to product the goods. The price was much better than all competitors. I'll definitely look to them for products in the future.
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Nov 13 '07
it was a Lovely Experence
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Jan 14 '08
Highly recommend
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Oct 23 '07
Only minor problem was that the online tracking of the order only said "Processing..." and never identified that the order was approved, fulfilled or shipped. The customer support was great when it came to identifying the status of the order over the phone.
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Aug 21 '08
Good seller, great product, fast shipping : )
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Dec 15 '06
Compuvest is the place to go for hard-to-find hardware,if you're the guy who job it is to keep the workstations up and running.
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Mar 21 '07
extremely fast delivery.
responded to my email questions immediately.
actually was new laptop and not refurb (i had bought same laptop from HP 15 months ago, but power brick and cord was huge, fat and clumsy, not original HP.)
it is perfect for a linux laptop
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Oct 17 '07
best price with good delivery terms
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Dec 16 '07
Fair
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