Computers4SURE.com

Excellent experience. Good price and delivery. Got my stuff in time for Christmas. I would recommend this vendor to others.

I bought an MP3 player three months ago and received it within a week. I just ordered a Super-G router and three adapter cards and they were here within four days. They always seem to be in the lowest three prices on Internet searches and their service is outstanding. I have never had to return anything so I can't judge their service returns but they get an A on all services I have used.

Ordered an in stock, Microtek 6800 scanner, Nov 25th. All accomplished on-line. It was delivered on Dec 2nd, 7 days later, to my Arizona personal address. Speedy ground service even though it was over the Thanksgiving Holiday.

I ordered a laptop which was in stock. They claimed to have 158 and said the order would ship within 48 hours. When it didn't ship and there quantity on hand dropped to zero I called and asked for a status. They now claimed the laptop was back ordered and wouldn't be available for three weeks.

The next day their website was claiming to have 146 in stock with 48 hour shipment available so I called again. This time they claimed to have just received in a shipment... But what do you know, my laptop was still on back order and would not ship for three weeks.

Had I know the actual back order level I would not have placed an order with them. Having talked with 4sure.com several times I do believe they were intentionally placing inaccurate information on their web site.

My normal supplier had been honest about the back order problem so had lost my business to 4sure.com which repeatedly claimed to have stock.

The Monday before Father's Day, I belatedly decided to order my husband a CD burner he had been wanting. The price at Computers4Sure was much lower than another company's catalog where he had originally seen the same item. I thought it was doubtful that I would receive my order in time for Father's Day -- especially since the website indicated only two were in stock -- but maybe I could wrap up a photo of the item to give him in the meantime. Within five hours of placing my order, I received an e-mail that my order had been SHIPPED, with a link to track the shipment. I was thrilled when my order arrived that Friday, enabling me to give a timely gift! (This was with their FREE ground shipping, from California to Maryland!) My husband loves the product and it works great!

I placed my order using my name as shown on my credit card.When I received the order confirmation, they had "butchered" my name. I called customer service and they said they never change the name. They said I was the one that did it. I heard this from three customer service people, and a supervisor. They were all very argumentative, and said I would have to cancel the order if I wanted to change the name. They do not belong in a "Customer Care" department. I finally got hold of another supervisor that was very helpful. She said yes, they had made the name change, cancelled the order, and re-entered it. I placed the order knowing it was on backorder. We shall see what happens next!

This is an outstanding store!! Ordered the product late Saturday night, and received it Tuesday. They shipped it Monday, like they said they would, (next business day) and it came the day after. CANT BEAT THAT!! They are an amazing store...the product I received came just like they said it would. They have a thirty day return policy also.
All things considered, I am definitely buying stuff here again!!

Excellent customer service. I ordered an Cisco Aironet 1100 Access Point and Dlink AirPlusXtremeG Access Point bundle. You can't beat their prices. Even though the customer service rep. can't answer technical questions, but they do their best trying to find an answer for you. My only very minor complaint is that they didn't offered manufacture maintenance contract, when inquired about it, no one know what I was talking about. But overall I am quite satisfy with my experience with Computer4SURE.

The scanner arrived 2 days after ordering. Immediate confirmation. Free ground delivery was an attractive incentive. I would order from them again.

They were very accurate in describing the operation of the CanoScan 5000F. They shipped it promptly. It arrived on time.

I installed the software and pushed the scanner buttons.

It is the best of the three scanners I had tried -- by a very long way. It is truly plug-n-play.

Good service. Good price. Good product.

A winning combination.

Having chosen standard shipping, I was quite pleased to have a prompt delivery from this store. No issues with the wrong model being shipped. The price was definitely one of the lowest out there for my Rio Karma. I would recommend this store to anyone, since I had no problems.

I ordered my product Friday morning (3:00am EST). Their site states that orders received before 4pm will ship the same day as long as it is not in-stock. My product was in-stock and still hasn't shipped as of Saturday. I also chose FedEx priority overnight because in the shipping descriptions it clearly states that there are Saturday deliveries before 1:30. Well, since my product would not be arriving on Saturday and hadn't shipped I called them to try and change my shipping rate to something way less expensive (since I'm not getting what I paid for). The gentleman on the phone said that the product hadn't shipped (strike 1), they also don't have a Saturday agreement for shipping (strike 2), and they would not change my shipping rate to something like UPS ground (strike 3). They could at least have changed my shipping since it hadn't shipped. I will never shop at this place again and I will recommend to all my computer purchasing friends ( I have a lot of them) to do the same. You blew it Computeraren't4SURE.

I made my order yesterday afternoon and it was delivered to my home today in perfect condition. The product was purchased at the cheapest price of any other online merchant and my shipping was free (standard ground). They sent me e-mails letting me know my order had been processed and shipped (both withing 4 hours of my purchase). I am extremely pleased with this merchant and would recommend them to anyone I know.

I ordered a Nikon digital 100. They had a very good price,then I got a call from John.He wanted so sell me expensive warranty. I did not buy so they will back order for a few weeks.
Never got the camera. Would not shop there again.

I ordered a laptop from Computers4Sure.com that I had seen advertised consistently at the same price for a minimum of 3 days. I later discovered that my order was cancelled. Upon inquiry, the customer service told me this:
"As our Company Policy clearly states, '… While Computers4Sure tries in
good faith to make sure that the information displayed is accurate, they are not responsible for typographical errors or technical inaccuracies…' We are sorry for not being able to honor your purchase."

After further investigation, I discovered that the Better Business Bureau states that Computers4Sure.com has an unsatisfactory record within their system.

So, basically, their "clear" company policy is that you can shop and buy -- just don't be 100% counting on the fact that you will indeed get everything that you buy. THAT is terrible.