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by semperfimom , Jul 27 '03
I ordered a refurbished system and saved over $1,000. I am very happy with the product and the time ...
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by amylooo , Oct 14 '01
Pros: Computer configuration scripts are fast and interface is easy to follow. Cons: Credit processing may be too simplified.
Dell knows what it's doing when it comes to the computer configuration script on its site. It's fast, and who wants to wait minutes instead of seconds to have a configuration recalculated, and re-recalculated to find just the right bundle? Not me.
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by philiflash , Jun 10 '03
Dell has some good deals sometimes but very poor customer service. Nobody knows anything or can do a ...
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by rlind , Jul 25 '03
I have purchased three computers from Dell and have had an excellent experience with each purchase. ...
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by dell_sucks , Dec 19 '03
I never even got my Dell DJ 20 because their reps were so clueless and never had consistent answers. I heard that their customer care sucked, but I disregarded that because this was the only place I could order the unit. First they give me the run ...
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by dalebutler , Feb 01 '05
Bait & Switch is the only term that fits this experience. I opened a "preferred" account with Dell in Oct, 04 when I purchased a upgrade photo program. They gave me an opening line of credit of $4000.00, sent me letters of welcome, along with my card. In ...
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by jancanania , Sep 08 '03
I ordered 10 computers and monitors from Dell. On line ordering was easy. Customer service very lous ...
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by gmofups , Dec 01 '01
Pros: Good reliable product. Easy to order online. Good tech support Cons: Long wait for assembly and delivery
I have owned numerous computer systems and accessories, but my last two systems have both been Dell. They consistently have the best combination of quality and performance in a computer system. Another plus is that there prices are usually a little lower...
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by techead24 , Feb 10 '03
I purchased an axim and waited for it to arrive. The day it was to be shipped (2 weeks after I ordered it) I was told it was on backorder and would not come for another 3-4 weeks. When I finally got it the documentation on the program was very limited...
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by solisis_dt100 , May 06 '03
I ordered a dell system and it was on time, intact, traceable and I have had no problems with it what so ever. I ordered it over the phone and the rep. was very helpfull and answered all of my questions. My friends have all had similar experiences and...
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by mikola , Mar 25 '03
Excellent people! I haven't spoke with support yet so we will see. Wonderful sales folks!! They were able to add in a few "freebie" items to my package. I got a great system at a great price and will only buy dell...
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by Overjoyed!_dt1 , Dec 20 '02
Ordered a Dimension 8200. LOVE IT! Ordered on-line. Arrived quickly. Easy to set up. Customer service easy to deal with and not hard to get to. Plan to purchase more with Dell in the future. THANKS,...
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by happygrl_dt1 , Mar 05 '03
Wow. My Dimension 8250 is only 5 weeks old, but ordering was easy and I had the PC within six business days. I certainly hope I don't have the problems other reviewers have. I was going to order a printer from Dell, but am thinking that Amazon is...
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by brandon_90210 , Aug 08 '03
I Ordered this product and the website showed it is in stock.After waiting for five days there was a ...
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by Dell_User_in_PR_dt1 , Apr 24 '03
I ordered my first two computers from Dell in 1998, and have ordered two more within the past three months. I have always been pleased with the performance of the computers, and the quality of their customer service. I have always received prompt and...
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Nov 28 '09
Bought an XB0x360 Elite system for my son for Christmas. Shopped a few days before Black-Friday to avoid the madness. The price was the same as the advertised Black-Friday price and delivery took place as promised. The merchandise was new and unopened --- much like you would buy at the Target. All in all this was a hassel-free experience --- a win - win for me all the way around.
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Dec 11 '09
very good
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Jun 24 '09
ok
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Sep 13 '08
The purchase was completed accurately. The checkout and payment process could have been a bit more efficient.
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Jun 24 '09
excellent
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Dec 14 '09
I was able to do a live online chat with the Dell representive and he answered all my questions in a timely matter. He ask me to place my order through him but was not difficult when I decided to do some more research on the items I was considering.
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Dec 11 '09
My shopping experience was great. I just haven't received the product yet. I ordered it on 12/4 and the estimated shipping date is 12/18. It doesn't normally take that long. Must be on back order. Status check says it's in production.
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Jun 24 '09
Ordering process was fine but delivery of product has been delayed.
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Jul 29 '08
Excellent - Placed order on Tuesday and had printer on Friday.
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Sep 12 '08
good.
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Jul 22 '08
Pretty good site
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Jul 29 '08
I will buy Dell again
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Nov 29 '09
Their orders have always come ahead of schedule and very quickly. I've not had any problems with the items purchased from Dell. Excellent service including their online chat.
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Sep 02 '09
I usually recieve excellent service.
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Jun 18 '09
Ordered the items that I needed and was able to apply my discount coupon relatively easily. However, the pricing for the product was a lot more than explained at point of purchase for the computer.
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