I found j&r because I am a member of Northwest airlines and they had advertised there. I found the product I was looking for and they said it would be shipped in 1-2 business days. Stupid me, I thought they meant it. Instead three business days later I ...
Thanks to the digital broadcast conversion (and several boxes of VHS recordings of broadcast programming we still need to watch) it's time to upgrade our VCR and add DVD recording capability. After searching for a low-price DVDR/VHS recorder with a ...
Excellent! Easy to navigate, good prices, arrived quicker than I thought it would....what more could you ask for? I'll buy from you again! The camera is great a 10 megapix and the underwater housing was easy to operate. Took some practice getting the ...
I regularly shop around to many different on-line storefronts to compare prices. J&R is regularly close to if not the best price. Beyond that, I am always weary of the on-time performance of my orders from any provider. My order came on-time as did all ...
I was very pleased with the speed and accuracy of my order but even more pleased by the new Google Checkout feature. Google Checkout adds a new sense of security to on-line shopping. I truly believe that companies that use this new Google Checkout ...
Internet shopping provides many great opportunities, if you sort through the paid site hits and garbage that result from general searches. Every once in a while, you come across a gem. J&R is one such. I ordered 4 BlueAnt Supertooth 3 hands free ...
I returned an MP3 player (Coby MP-C941) which I didn't like.It seemed like a good buy at a very discounted price, but a had a little problem with it.For instance, it wouldn't synch with any media players, and then crapped out....I was advised to ...
I was looking for an upgrade to my current digital camera, a Canon A75, and decided on the Canon A710 IS. After some websearching I identified a few websites that I trusted that had similar prices. I shopped all the websites for the A710 and also for ...
These folks at J & R Music are just great! After going through a "nightmare" with another e-vendor I cancelled that order and came to J & R. No nonsense, no low-ball prices to get your order - then hit you with "must have" ...
I have been extremely pleased with my purchases from J&R and plan to purchase some other items, that I have wanted for a long time. I haven't seen these items available anywhere else and for the price, that is offered. I look forward to being a ...
I ordered a Sony 3200ES Home Theatre receiver from J&R on 4/24/07. J&R had a great price - better than all of the other authorized Sony stores and was actually very comparable in price to some of the gray market stores on PriceGrabber which have amazing ...
Re: Order Number 61212099 Order Date 04/09/07 12:00 a.m. I had ordered a digital voice recorder from J&R, which malfunctioned (the "hold" button did not work properly). I then called J&R to return the recorder, however, an item cannot be ...
My experience was great. Fantastic actually. I didn't know what to expect because I have never ordered from them before. I wasn't going about the ordering the way I usually do either becasue when I called I had multiple gift cards which I didn't know how ...
I needed a Leica digital camera and a few accessories delivered to me the very next day. I searched the internet extensively and found that J&R had the best prices on the internet for the camera and the accessories I needed. Matter of fact, J&R was ...
I recently bought an Eee Asus netbook at J&R Music and Computer. The delivery speed was excellent. It arrived really fast and in good shape. My only complain is regarding the customer service. I called three times to ask which memory fits this ...
The product was shipped on time and in great condition. i just wished they had more foreign titles readily availible. Read more
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Aug 18 '03
Very good experience. I shop with J&R for a lot my AV needs for my company. They are always very quick to get the products to me. I've never had any problems at all.
Thank you for your high quality service. Read more
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Mar 30 '07
I've shopped J&R on-line for 4 or 5 years now, and have always found them to be very reliable. Read more
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Apr 08 '05
J&R always has what I need and delivers as expected at a competitive price. Read more
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Apr 27 '06
I tried to but a Sony laptopfor $2k, which was their quote price. But they just keep saying I had a problem with my credit card company, which is AE. I called twice to correct, but JR keep saying the same thing. I got frustrated and cancelled the order. Later I check JR web site, the price for the same laptop was incresed back up 15%, $2299.00. Which made me think they made a mistake but didn't want to sell. Pretty much like false advertisment. Read more
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Dec 07 '07
Placing the order was simple and the price was cheap. However, my order was shipped to the billing address instead of the shipping address I specified. Therefore, my husband was there when his Christmas present arrived (on Dec 7th) instead of me getting at work so I could hide it from him. Read more
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Sep 11 '06
I didn't receive an alert that my credit card was delayed waiting for a fax from me. Read more
I have been a shopper of J&R Music and Computer World for decades and have always been happy with product selectivity, service and price. When shopping on store premises, qualified salespersons were knowledgeable and helpful about all products. Read more
Fine, so far. Though the speakers may have been used before and have some possible internal wear. Read more
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Mar 10 '07
I LOVE J&R! Few years back I was told they had a set of headphones at great price, which I needed for my new job. I now always go to them, even for impulse buying! I have dealt with their 'online' customer service a few times previously and they get back to you quickly too. I am extremely impatient, but since I now work (from home (workaholic) I do not get out much. So when the items arrive within 48 to 72 hours of when I order this is faster then when I would get out to get them. This one I believe was 72 hours, but it is the snowiest part of the season and they are in New York and the order was placed on a Sunday and it was received on Wednesday. The reason I did not to mark their tracking is that I did not like the answers to choose from. That end is a bit 'slow', my order on Wednesday morning was still 'processing'. My daughter was upset because the DVD was a 'gift' for her to give. Not to worry, I knew it would be here by Friday at the latest. She came home from work and it was here. Other than that, which is a very, very minor annoyance they are terrific, great prices, great shipping. The only think I would 'wish' for are reviews/ratings of the products. This I usually go to other places to read which product is best when I need help (i.e., DVD players, keyboards, speakers, etc.). If they never improve a thing, they will always be the first/second place I check when I want something. Their 'competition' also has great prices, great shipping PLUS reviews. I find out what J&R has, have it reviewed and usually come back and buy it from them. (PS: I do not usually fill out surveys, I just do it for J&R because I love this place so much.) Read more
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Apr 08 '05
Overall they were very efficient. The price was reasonable. the shipping packaging was good. Read more
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May 23 '06
I've purchased other items from this dealer and have always been satisfied. I was expecially pleased/impressed that I received the camera wqithin 24 hours after odering it. Read more
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