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by meowicats , Jun 06 '07
Hi, I had purchased some Sony ear buds that I didn't like the sound of - it just wasn't the quality that I wanted - customer service was very nice about it and (great marketing strategy) suggested that I use that money to buy something else - so I did ...
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by buckcon , Jun 06 '07
I love J & R Music and Computer World Online Store. When I call, I talk to a real English speaking person. I am given the extension of the person I am talking to in case I have to change my order or need further assistance. This is helpful in ...
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by lrhouse , Jun 06 '07
J&R Music & Computer World DELIVERS! What they promise, they deliver! With an excellent selection of quality consumer products it is always refreshing to know that there won't be any unpleasant surprises. From the order process to receipt on my doorstep ...
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by texasphilip , Jun 06 '07
Order Number: 61744104 Order Date: 24-APR-2007 I ORDERED THE DVD PLAYER FROM YOUR SITE, I SEARCHED ALL OVER FOR ONE THAT WAS REGION FREE THAT WOULD PLAY ANY ZONE DVD. THE AD YOU HAVE SAID THAT THIS ONE WAS, AND IT WOULD PLAY MY DVD. WHEN I RECEIVED ...
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by daveoptin , Jun 06 '07
I recently purchased a Panasonic digital camera from JR. I had searched the Internet to find the best deal and find a company that seemed to deliver. Well JR absolutely did. I searched their site a few times for products and comparisons. I compared the ...
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by soleado8 , Jun 06 '07
I love this retailer. I was searching for a new digital camera and just happen to run upon them. What great luck! Not only was my camera cheaper than was other places were charging, but they through in a free 256K card too! I found that the descriptions ...
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by tais_lo , Jun 06 '07
It was one of the greatest experiences I had shopping on line. I was looking for a specific kind of digital camera that I only found at J&R, and it was a surprise that, besides finding it there, exactly how I wanted it, it was really affordable. I was ...
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by hunter42 , Jun 09 '07
About 8 days after I placed the laptop order, I sent a message to J&R via the web site, to ask why my order was still showing "Processing" status. I received a message from the credit department that my phone number did not match the number on file with ...
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by rocklin9383 , Jun 08 '07
I purchased a Harmon Kardon stereo receiver on April 29, 2007 and received it within a few days from when I ordered it. I think Harmon Kardon is an amazing brand which produces excellent sound quality, lasts a long time and is a brand which you can't go ...
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by rvdelman , Aug 18 '07
The experience was fine. Nothing spectacular, but it was adequate and quick. The product was new and in perfect condition. I waited a little while for the product to arrive in the warehouse, but this was to be expected because everywhere else was sold ...
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by s_gaymont , Aug 19 '07
Regarding Order Number: 64234203 Order Date: 07/09/2007 Delivery speed was satisfactory. I only took a couple of days to confirm, process, prepare and ship my purchase. I was able to keep track of the pace of the transaction from the ...
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by stineeee , Aug 18 '07
It was Mostly Good, except that one part of my order took over 4 weeks to arrive. The Casio 10x Exilim arrived quickly and thank God that was the needed part of my order and BOY its a GREAT product!!! The J&R Music site is easy to use and if you live ...
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by dcinmich , Aug 18 '07
A while back I bought a small portable color TV and a couple other items from J&R (through Amazon) and I was very satisfied with the items and the service of this company. This time I was looking for a new phone and after much research I decided on ...
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by jojoluvle248 , Sep 05 '07
I was in the market for an external hard drive, and it was easy to find online. I purchased an external hardrive at the New York location near city hall about 2 months prior to my online purchase, and the product broke. It was no the fault of J&R, ...
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by tobyb1978 , Aug 20 '07
Researched LCD tv and found J&R Music and Computer World Online Store to find the best deal on the tv of my choice. Ordered online and received prompt information via email on my order status. The delivery speed and order accuracy was excellent. ...
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May 13 '05
The prices were good, but I paid an extra $25 for next-day-air shipping in order to get them before a long road trip to keep me occupied in the car. Instead of the expected 24 hours before they shipped it, it took them nearly FOUR days to process and ship it. I got the products I wanted for the trip they day I returned. Horrible speed, horrible. And honestly, if I have to wait 4 days ontop of the shipping time, I'll be shopping somewhere else next time.
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May 13 '05
J&R is an excellent online vendor. It's really that simple.
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May 16 '06
The item came damaged, but replacement is on the way.
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Mar 22 '07
Website was easy to navigate. Quick check-out. Short phone call to confirm order (not as a hassle, but more security). Shipped on time by UPS in expected condition. Would definately shop here again.
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Aug 17 '06
From various search engines, the price of the product found was the price I paid for ... EXCELLENT SERVICE!!!
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Aug 16 '03
The ordering was fine. I requested that my product be express mailed because it was out of stock locally. JR said it was in stock. I received nothing until the 7th day after ordering--I got a letter asking me to call their credit department because my shipping address didn't match my credit card billing address. My credit card billing address never matches my shipping address and I don't have this problem with any other merchant. I frankly don't think they have the product in stock. If a mismatch in address was a problem why not tell me when I ordered it so I could call right away.
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Jun 13 '07
After researching to determine the product I wanted, I did an online search for the best price and lowest shipping charges. J&R offered the best combination of retail price, low shipping and handling charges, and speedy delivery by ground UPS. I was very pleased with J&R's performance overall, and I saved more than $54.00 compared with the total price available to me from the local sources. This $54.00 is a meaningful savings to me because I am a senior citizen on fixed income.
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Jul 09 '07
Excellent!
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Jun 16 '07
My shopping experience at J&R went very smooth. Ordered a Mp3 Player (Creative Zen 30GB) 6/12/07 recieved it 6/15/07 and that was ground shipping. Very easy to order on and track your package. I would reccomend this site to everyone as I will shop here again.
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May 14 '04
No problems as of yet. Hopefully, everything will continue to operate and there will be no need for further contact.
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May 23 '04
excellent -- I have already repeated under the name of Lin Dodge
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Apr 19 '04
The phone order went very smoothly and they didn't try to sell me anything else. Product arrived 3 days later. Great service.
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Apr 19 '04
it was fast and very easy doing business with this site
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Apr 18 '04
smooth sailing all the way. They are dependable.
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Apr 17 '04
Excellent service - I am a long time customer (20 years) and I know that I can always depend on J&R.
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