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Music123 Online Store

Overall store rating:  Store Rating: 4.0
Reviewed by 1044 customers
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Showing 16-30 of 186 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all   Previous   Next
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Overall Rating:Store Rating: 5.0
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Best online experience i have had!!!

by swartz103 , Nov 26 '03
I recently ordered a guitar from music123.com and the same night i read some other reviews on this site. i was a bit worried because so many people gave horrible reviews. So i sent an e-mail to the company and asked them a couple of questions and when ...
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Overall Rating:Store Rating: 1.0
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Crappy, disappointing, unforgiving, frustrating!

by av8tion , May 21 '04
I still have NOT received my trumpet. I too did my homework and found that Music 123 had decent reviews, decent prices and have ordered from them in the past, but this time has been different. I placed an order (2/04) based on the trumpet being in stock ...
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Overall Rating:Store Rating: 2.0
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Great Prices, Nice Apologies for SLOW Shipping

by kwoodcox , Mar 27 '05
I have ordered from Music123.com in the past - mostly small items that arrived quickly, and in good condition. Recently I ordered a drum set. At first I was thrilled that Music123 beat a price I found on another website. This meant reducing their ...
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Overall Rating:Store Rating: 1.0
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Beware the lure of "free shipping"

by rn2004 , Jul 29 '05
The lure by "free shipping" led to my decision to purchase several items from Music123, which I now regret. Of seven items ordered, six were listed as "in stock", and I was provided a shipment date and FedEx tracking number in the website information for ...
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Overall Rating:Store Rating: 2.0
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T'was the Nightmare Before Christmas.... With a Happy Ending!

by sharcnet , Dec 08 '04
Last Update 12/16/2004 I ordered a Washburn D10CEQ guitar, Washburn GC70 guitar case, Randall amp, instructional guitar DVD, polishing cloth, strap & picks as a Christmas present for my 13 year old daughter. She also plays flute and piano. I chose ...
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Overall Rating:Store Rating: 5.0
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I'm a happy customer of Music123, I'd do it again.

by joe_cader , Oct 24 '03
Being a singer I had decided to go wire-less with my setup. I shopped around and decided to get a Nady Encore II HT. I was puzzled by the description of the item. I telephoned the toll-free number and spoke to Matt. He was pleasant and wanted to assist, b ...
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Overall Rating:Store Rating: 2.0
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Slow shipping, poor customer service

by bipponobungus , Dec 27 '05
Music123 had slower than advertised shipping, and their customer service is not so great, even if you're patient enough to reach them. I'm disappointed all around in the selection and service. Their web site is pretty slow and sometimes broken, too. ...
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Overall Rating:Store Rating: 1.0
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I will never shop MUSIC 123 and recommend it be avoided like the plague.

by yocumb , Dec 29 '05
WARNING…WARNING…WARNIN G…DO NOT DO BUSINESS WITH MUSIC 123, they ruined Christmas for my kids. I ordered a Ludwig LR1325EC Accent Custom Power Drum Set (5 Piece, Satin Blue) on Dec 9, 2005. I received four packages throughout the week of 12...
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Overall Rating:Store Rating: 1.0
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Avoid WWBW and Music123 Poor Customer Service and Delivery Delays

by justal13 , Feb 12 '05
This is our second extremely negative experience with Music123 (which is part of WWBW). We ordered Mike Balter Marimba Mallets from Music123. They were supposed to take 5-7 days to ship. After waiting several weeks with no updates, I finally called ...
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Overall Rating:Store Rating: 1.0
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bad communication, customer disregard

by matthi , Jul 22 '05
In the past, I have always been pleased by the performance of this store, but recently I had a really BAD experience. I ordered a $630 amplifier, which seemed like a good deal, along with some other items. I received a notice that the amp was shipped, ...
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Overall Rating:Store Rating: 5.0
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Good on-line buying experience. Good prices and selection.

by rasar , Jun 25 '06
I stumbled upon Music123 while searching for a stand for my kids' Yamaha music keyboard. They appeared to have good quality stands at good prices. In fact the stands were mostly half the price that others were selling them for. Unfortunately I ordered ...
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Overall Rating:Store Rating: 1.0
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Great customer service. Sneaky salesman.

by colbymercury , Nov 25 '04
Bought a Epiphone Ace Frehley Guitar. Fast shipping, received guitar 2 days later. Great experience. The next guitar I ordered was not a good experience at all.Music 123 has a policy that they will match and beat any price on the web. That's where ...
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Overall Rating:Store Rating: 5.0
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No problems here

by ohabanero , Oct 22 '02
I have purchased two Ibanez bass guitars and have an order in for two 6 strings and an amp presently. My experience with 123 has been great. I emailed them after finding a super price on a Washburn HB35, and they promptly beat it by 25 bucks and free...
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Overall Rating:Store Rating: 2.0
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In the future I'll shop somewhere else!!

by je87048 , Feb 02 '06
I ordered a guitar, guitar strings and a tuner on 1/16. The order arrived in two packages on 1/24 and 1/25. The order was complete except for the case that was supposed to be included with the guitar. Calls to their customer service line go unanswered ...
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Overall Rating:Store Rating: 1.0
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Worst online shopping I've ever endured.

by puppetpusher , Oct 11 '05
I ordered a guitar that was listed as "on backorder" as well as a stand that was "in stock." The order confirmation said Music123 would contact me about the guitar. When they did, I was told they would simply have it directly shipped from the company, ...
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Showing 16-30 of 186 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all Previous   Next

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Showing 16-30 of 868 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 58   Previous   Next
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Overall Rating:Store Rating: 5.0
 
Aug 23 '08

pretty good experience as a first time buyer. only 1 item ended up being on backorder (although when i placed the internet order it said it was instock) and i'm still waiting for it. prices are good. wasn't notified of shipment until a week after i placed my order, but once it was shipped it only took 2 days.
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Overall Rating:Store Rating: 5.0
 
Jun 23 '09

As always I prefer Music123 over Musiciansfriend.com. Thank You!
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Overall Rating:Store Rating: 5.0
 
Oct 12 '09

I try Music 123 due a problem that i had with the same order at guitarcenter.com, they send it and did deliver in expected time (some issue with address), but no problem that all with music123, order delivered on time, none isues with adress, and the "beat this price" save some bucks, I´ll keep buying at music 123, as far i get this great service, prices, and special. thanks and good luck Ed
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Overall Rating:Store Rating: 4.0
 
Aug 28 '08

There was a problem - I bought a listed item and then was told the next day that the sale was a mistake and the item had already been sold. After I protested, the merchant eventually made good on the replacement and the price, but the initial confusion should not have happened.
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Overall Rating:Store Rating: 5.0
 
Jun 06 '08

i'm not impressed w/ the usps form of tracking/delivery
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Overall Rating:Store Rating: 4.0
 
Apr 19 '08

I really love MUSIC123. I ALWAYS refer people to them! (I should get a commission, as I have referred a lot of 'em! : )
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Overall Rating:Store Rating: 1.0
 
Jun 25 '09

Horrible, rude customer service, they don't reply to emails, phone calls to them always on hold for 30mins and I still haven't got my shipment yet! Bad merchant! Never will deal again!
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Overall Rating:Store Rating: 3.0
 
Mar 23 '08

Have not received the whole order. Tracking is poor on back ordered items.
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Overall Rating:Store Rating: 5.0
 
May 15 '09

Very happy with the transaction.
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Overall Rating:Store Rating: 5.0
 
May 05 '09

Music123 has great prices and service; item arrived safely and early; what more could I want?
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Overall Rating:Store Rating: 5.0
 
Apr 10 '09

I was snagged by FREE SHIPPING & picked up a few things I needed. This is far superior to driving to music store & not necessarily getting right in & out. Quick delivery.
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Overall Rating:Store Rating: 2.0
 
Sep 25 '09

I have tried to purchase trumpet cases several times.They are never as advertised, and always inadequate for the purposes they are sold for,I am very dissapointed with theyre lack of help and interest in trying to fix this shortcoming,as it is potentially damaging to anyone who would trust these cases
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Overall Rating:Store Rating: 5.0
 
Jun 09 '08

Happy with the price, quality of the produce, and service.
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Overall Rating:Store Rating: 4.0
 
Apr 11 '08

product found not to be in stock after order placed
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Overall Rating:Store Rating: 5.0
 
Nov 07 '08

good price, fast shipping, will do bussiness again.
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Showing 16-30 of 868 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 58 Previous   Next



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