We wag and brag about SitStay.com! by dobermom ,Aug 11 '08
SitStay.com gets a huge Dober Hooray from my pack. We've ordered everything from treats to crates and have always been happy with the items. They carry quality merchandise and deliver as promised. I especially like the emails from SitStay upon shipping, then again after your product should have been delivered. Thanks SitStay.com; we'll be ordering again soon.
Excellent shopping experience! by harrisone ,Dec 04 '07
I was very pleased with my first purchase from SitStay.com. My order was shipped promptly and I was able to track it online. I was also really impressed with a follow-up e-mail that I received the following day, noting that my order had been delivered -- in the many years that I've shopped online with various merchants, I've never received anything like that. It was a nice, above-and-beyond aspect to the purchase! SitStay.com offers a great selection of products and competitive prices; I found the best deal with them on the dog crate I was looking to buy. They also included a sample treat with my order, which my dog very much enjoyed. I am very satisfied with this shopping experience, will shop here again, and will happily recommend SitStay.com.
I am taking by business somewhere else by adiple ,Dec 12 '08
I ordered an item for a next day Saturday delivery and immediately sent an e-mail requesting confirmation stating that if this was not possible I would need to evaluate my alternatives. The idea being that I really needed it by Saturday otherwise I was not interested in expedited delivery. I received a response confirming my next day delivery. When the item arrived on Monday (not Saturday), I entered into a lengthy e-mail communication (back and forth) on the Saturday delivery I had specifically requested. Darcie (presumably Darcie Krueger the President of SitStay.com) not only did NOT offer any sort of apology for the inconvenience but also responded that my comments were "just a silly thing to say". She closed her last communication by "maybe you should take your business somewhere else". A simple apology always goes a long way and I never got it. Furthermore, instead of trying to diffuse the situation Darcie chose to insult me. So much for quality customer service. Bottom line: I think I will take my business somewhere else!
Have always gotten order quickly, been happy with merchandise, very satisfied with customer service, quickly resolved any issues, dogs love their products!
their website was simple to use. They delieved my products very quickly and without damage. Read more
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Mar 10 '08
I appreciate that the items I ordered that are backordered were removed from my current order and will be shipped at a later date for no additional cost. Read more
Except for the difficulty searching for the salmon oil, everything was, as usual with SitStay.com, wonderful Read more
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Oct 30 '08
We are repeat customers at SitStay.com and will continue to purchase there. Read more
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Nov 01 '08
Have shopped previously at SitStay. Good retailer. Wish they still carried the "you'll never be lonely" long sleeved t-shirts that I purchased previously, though. Read more
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Mar 31 '09
Very prompt! Received exactly what I thought I was purchasing. Read more
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Nov 06 '08
Great products, may have return vest for a larger size. there could have been instructions for a return. That would have been nice. Read more
I have referred others to SitSay.com to purchase therapy dog vests and badges. Read more
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Sep 04 '07
Shopping the website is easy. Recieved immediate order confirmation. Timely shipping. Read more
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Oct 28 '08
the web-site is great and easy to get around in the stuff is always in stock and recieved in in a couple of days PERFECT!I will again order from them this is my 2nd time. Read more
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Jul 16 '07
I have shopped at Sit-Stay many times before, and always enjoy the goods I receive. They are good quality and shipped quickly. The dogs like the little treat samples, too. I really appreciate how well your search works, because now you have so many things it can be difficult to click through the site and find them. Read more
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Nov 11 '06
Was pleased at the service...but my spoiled brat doesn't like the hard ones i bought only the little soft pieces ...so I got to give the other 3 bags away...nothing 2 do with you...he's just very spoiled... Read more
SitStay Treat Lovers Gift Pack It's been said that "variety is the spice of life"! So....spice up your dog's life with our special "Treat Lovers" assortment! Start with a free canva...
Premier Collar (Small, 3/4"), Color: Neon Lemon A martingale style collar goes on over your dog's head. With a leash or your hand, the Premier Collar tightens to give greater control and reduce the ...
SitStay Holiday Assortment, Large Dogs This assortment has a little bit of this and a little bit of that....and all selected with larger dogs in mind! You'll also get a free SitStay canvas ...
Premier Collar (Small, 3/4"), Color: Bright Purple A martingale style collar goes on over your dog's head. With a leash or your hand, the Premier Collar tightens to give greater control and reduce the ...
SitStay Good Dog Goodies Tote It's been said that "variety is the spice of life"! So....spice up your dog's life with this cool gift assortment! Start with a free canvas SitStay to...
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