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TotalVac.com

TotalVac.com

Overall store rating:  Store Rating: 3.5
Reviewed by 577 customers
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Overall Rating:Store Rating: 3.0
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Need Small Appliance Parts? TotalVac.com Is Recommended But With Caution!

by Suzer Epinions Most Popular Authors - Top 100, Feb 18 '02
Frustration set in when I realized that after cleaning out my small bare floor and carpet vacuum cleaner the last time, that I had inadvertently also tossed out the cloth filter. I considered throwing out the little vacuum cleaner and buying a new one,...
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Overall Rating:Store Rating: 3.0
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Find replacement parts on TotalVac.com

by whitty Epinions Most Popular Authors - Top 500, Jul 31 '02

When I moved into my first apartment, my family gave me a hand-me-down Electrolux vacuum. I remember looking at it and remarking that it looked like something from the 1970s, and being appalled to find out that in fact was that old. But I was...
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Overall Rating:Store Rating: 4.0
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Electrolux or Kirby That You Can't Find Parts For-Try TotalVac.com with Free Shipping

by jro26 Epinions Most Popular Authors - Top 200, Aug 25 '02
TotalVac.com ”Over 2,000 vacuum cleaner, shaver, blender, air cleaner, kitchen and small appliance parts online!”

What a site...
I was extremely turned off by this website. It is just 100% BLAH! No web design...
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Overall Rating:Store Rating: 1.0
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TotalVac.com Has Lost My Business Forever

by jdhauer Epinions Most Popular Authors - Top 200, Mar 31 '04
Do you want to buy a gift for a close friend or relative? On the surface, TotalVac.com looks like a good place to buy that gift. They offer free shipping for orders over $50 and they have a wide variety of items in addition to vacuums and their parts ...
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Overall Rating:Store Rating: 1.0
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Worst online merchant award goes to........Totalvac!

by shell26 , Jul 27 '07
Pros: Ordering from the website was easy. They accept almost any form of payment including paypal. Carry a wide variety of products, including hard to find items. Cons: Customer service does not exist! Company never responds to emails. Almost ...
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Overall Rating:Store Rating: 1.0
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Extremely Poor Communication

by rblaust , Jul 21 '07
Pros: I found the product I was looking for easily and Totalvac had the best price when shipping charges were included. Cons: I received an automated email with a copy of my online order. Their website has an "order status" link where I started ...
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Overall Rating:Store Rating: 1.0
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This is a terrible company

by mbradbury80 , Dec 26 '04
I ordered an item, and nowhere during the checkout procedure did the company even hint that my item was not in stock. Payment was accepted, and a confirmation email was sent. Then while browsing their website after my order, I came across a list of ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service

by jaguar5690 , Dec 17 '05
This is by far one of the worst websites I have ever ordered from. Even if an item is "Backordered" they let you order it without even letting you know that it is backordered. When you go to find out why your package is taking so long they have a nifty ...
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Overall Rating:Store Rating: 0.0
 

Horrible!

by sachouse , Dec 27 '07
I had a terrible experience with this store. Actually, I do most of my shopping online and this is the worst experience I have ever had. I placed my order on Dec. 7th. I never received shipping confirmation. I went on to the site and tracked my ...
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Overall Rating:Store Rating: 5.0
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Very pleased with TotalVac.com!

by kooz , Nov 03 '01
Pros: Variety of hard-to-find parts.
Cons: Not a thing.
I just received an order from this company and I was so impressed with them that I had to write a review. While borrowing my mother-in-law's Regina carpet cleaner/steamer, I broke the stupid plastic floor nozzle thingy (insert technical correction...
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Overall Rating:Store Rating: 1.0
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Very poor customer service, no Telephone number, No real status of orders.

by ali40 , Feb 25 '05
Initially, I was so glad to find this company, they had a lot of parts that is hard to find, their web site is so so, ordering is easy and they send you prompt confirmation. That is the good part. The problem is when you are ordering, they don't tell you ...
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Overall Rating:Store Rating: 1.0
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TotalVac.com provides service only until it gets your money!

by sybilblue , Mar 07 '03
I purchased a Miele Blue Moon Vacuum for $1059.00 from TotalVac.com. When it arrived it was poorly packaged and pieces were missing. TotalVac.com has ignored all my attempts to contact them. Do not spend any money at TotalVac.com that you can not...
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Overall Rating:Store Rating: 1.0
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Avoid this seller -- TotalVac is not a well-functioning business.

by kgbep2 , Jul 30 '07
Consumer warning. This seller is not reliable. For me, the order process took many weeks because each time I ordered products from the site, I received a notice that the products were on back order. They had no follow up on these, and, when I sent a ...
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Overall Rating:Store Rating: 3.0
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The people were pleasant and honest, but the order process is dysfunctional.

by llm1492 , May 13 '08
I ordered 4 items for my old Electrolux 1205 vacuum. I got an initial email acknowledgement with my order number, but I had to keep checking the website to see if it was sent. A package arrived in less than a week - but with only 2 items, yet the ...
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Overall Rating:Store Rating: 1.0
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Buyer Beware !!

by majestic-wi , Apr 29 '08
On 04/27/07 I ordered what TotalVac described as a "washable" HEPA filter (item #61840) for my Eureka upright vacuum. I subsequently received my order and was concerned about the material used in the construction of the filter. The media used in this ...
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Showing 1-15 of 107 reviews Page 1 2 3 4 5 6 7 8 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 485 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 33   Next
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Overall Rating:Store Rating: 4.0
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Nov 22 '03

i got the things so fast i was totally shocked will come back if need to get more items
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Overall Rating:Store Rating: 4.0
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Nov 21 '03

I thought the website was a bit difficult to navigate at first, but once I figured it out I found what I needed quickly, and the item was delivered faster than I expected.
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Overall Rating:Store Rating: 4.0
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Jul 22 '03

My first time shopping with this merchant and the internet service was indeed, very pleasant. I received a couple of notices that provided me with the status. I was very pleased that I didn't have to call and follow up. My products were delivered to me as promised in the time frame allocated.
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Overall Rating:Store Rating: 5.0
 
Feb 09 '08

After visiting other sites, I decided to shop with total vac because they carried what at needed at prices that could not be beat.
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Overall Rating:Store Rating: 5.0
 
Nov 16 '07

It was easier than completing this form due to the mandatory entering of comments here.
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Overall Rating:Store Rating: 4.0
 
Nov 19 '03

Found an obscure product relatively fast without having to go anywhere, and received it in a good enough time. You get kinda hit on shipping for small items but that's acceptable for the convenience factor. Hope they don't start including state sales tax though......
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Overall Rating:Store Rating: 5.0
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Dec 05 '03

After being able to select and order the merchandise we wanted, it was a snap. Everything worked out very well. The products came on advertised schedule and exactly as ordered. I will continue to shop here for everything.
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Overall Rating:Store Rating: 5.0
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Dec 06 '03

I needed a covr for my DLC-5 Cuisinart food processor. After a Google search, I found TotalVac.com and ordered the cover. It looked different than the 1st one I owned and I thought I'd ordered the wrong part. When I put it on my food processor, it was the correct part. I just need the pusher, so I could start processing. So I ordered it through TotalVac.com.
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Overall Rating:Store Rating: 3.0
 
Oct 13 '08

They had what I needed at the lowest price, but they didn't even ship it for a week. Then it took forever to get here. I guess I'm just used to faster shipping.
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Overall Rating:Store Rating: 4.0
 
Oct 13 '08

I had no trouble finding what I needed and the ordering was a cinch. I would use again.
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Overall Rating:Store Rating: 5.0
 
Apr 19 '07

I was able to find very hard to locate vacuum bags for a model no longer made. Had I not found them at TotalVac, I would have had to throw a perfectly good machine away. Thank you totalVac.
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Overall Rating:Store Rating: 4.0
 
Nov 17 '07

When you purchase a product from a murchant, well customer service is number one. Also when you ship an order and there is a problem, PLEASE let the customer know about it. It also took awhile for the money to come off of my debit card, why I don't know. I liked the low price, but the service, well I wish I was the manager of your service department. Thanks for asking for my opinion.
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Overall Rating:Store Rating: 1.0
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Dec 27 '03

ordered product, payment was taking of from credit card and shipping notification was sent, but never received the product. i emailed the company but got no reply. What happened? please respond!!!
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Overall Rating:Store Rating: 5.0
 
Nov 17 '07

Great! Easy and quick. I will shop with them again for my vacumn cleaner parts.
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Overall Rating:Store Rating: 4.0
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Dec 07 '03

The experience was a good one. The only comment was they did not give me any potential shipping notice at time of order. They did provide me with a shipping notice at time of shipment. This happened to be a couple days after I had ordered the product. Overall I was happy.
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Showing 1-15 of 485 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 33 Next



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