Purchasing online was easy. However, I had called customer service to confirm that the "Marine CB Antennea" would work properly with a marine band radio. Once installed, it will work effectively within extremely short distances, however, I do not believe it works appropriately over longer distances of more that about half a mile. I am extremely dissapointed in the customer service information I recieved. Read more
Overall Rating:
Jan 09 '07
I ordered a gift certificate on line on Dec. 10.It took eleven days to receive it. Only after I said if it could not be sent immediately and requested my order cancelled and the money refunded if I did not receive it promptly, did it arrive via email on Dec. 21. Customer service was contacted daily and each time I was told it would be there within hours. I was told there was no supervior available to speak with regarding my complaint. After it came Dec 21, I then received several emails saying it was sent. Obvisouly customer service did not follow through in sending it "within hours" as repeatedly promised up until Dec. 21. The gift certificate was mailed to the recipient as we had already been to their home for Christmas at which time we were embarrassed to arrive empty handed. Read more
Overall Rating:
Aug 08 '09
Quick easy no hassle order will use this company on all boat orders Read more
Overall Rating:
Jul 03 '07
Have used this company in the past. Good service, prices and selection. Read more
Overall Rating:
Aug 27 '07
Half of my order has been on back order for over 20 days. Otherwise, it has been a pleasure shopping on their site. Read more
Shipped me a much more expensive reel ... a $500 value. A dishonest person would have sold the reel on eBay and used the money to get the original order free and make a profit of almost $150 after expenses. How do you guys stay in business? Read more
Overall Rating:
Oct 17 '09
Ordered a Taylormade Ultima custom cover for my boat. I called a couple times to check the status of my order and customer service was no help at all, they could not provide me with any information as to why it was taking so long for the manufacturer to fill the order. 3 1/2 weeks after placing the order I received the wrong cover. The manufacturer sent a Hot Shot cover (cheaper model) instead of the Ultima. To resolve the problem they re-ordered and charged my credit card a sceond time and will not credit me back until they receive the Hot Shot cover back. This is not acceptbable customer service. I will not buy from Boatersworld or any Taylormade boat cover again. From my ordeal I have figured out that both companies cannot be trusted and don't provide the delivery times they advertise. Read more
Overall Rating:
Jun 30 '09
Excellent service, prices, and speed of delivery Read more
Overall Rating:
May 20 '08
great service...when i order from BW i usually have my purchase in 2 days...like magic....i work for a big defence firm and if we got an order today it wouldn't ship for months.... Read more
Overall Rating:
Oct 01 '07
I will NEVER mail order from boaters world again. 1st product broken,called,told it would be replaced. 10 day's later ,no product,called again,told i never called re-order product & shows up filthy dirty,& rusty although it did have all the parts[finally]. cust. service is horrendus. need to take a lesson from west marine & Boat US Read more
Overall Rating:
Jul 31 '09
THere was a special, but I couldn't find any way to comply with its requirements. I did the ON LINE chat type thing with their workers, but still couldn't find another purchase for about $4 to make my shipping FREE, so I had to pay for the shipping, which was not what I would have liked since they advertised free shipping for purchases over $100. I tried to find something else to buy and couldn't so they got me for the about $6 or so of shipping fees. Read more
Overall Rating:
May 30 '07
I do much of my shopping on the internet. I have never had as bad an experience as I did with Boaters World. The order takers did not speak english well, and had no knowledge of the product line. I placed my order and was assured there would be no problem after explaining the shipping to them. I received an email every day for more than a week asking me to call and confirm my order. I did so each time and was assured there was no problem until well into the second week, when I was told they couldn't ship my order because of problems with the delivery address I had confirmed at least 9 times. I lost several weeks of boating and had to cancel the order. Overtons treated me right, and I ordered from them, it was cheaper too! Read more
Overall Rating:
Apr 17 '07
still waiting for my jacket that was promised to be mailed on the 5th. They are in my local Boaters World store so they can't be that hard to find. This jacket was ordered directly from you using a gift certificate. Read more
Overall Rating:
Jan 09 '07
My recent purchase from BoatersWorld was by far the worst on-line shopping experience I've ever had. I receive the incorrect order twice. I spent an inordinate amount of time on the phone with unprofessional customer service reps who didn't know the products, and no interest in working to satisfy me as the customer. On average, I spent 40 minutes at a time on the phone with reps and the problems were always left unresolved, if I was not disconnected. The CSRs offered absolutely no resolution and were not even apologetic that my order was incorrect twice. This truly was my worse experience and I can say that I've been purchasing products from BoatersWorld for quite sometime and must now rethink that decision, even if I must pay more through other retailers.
One Extremely Dissatisfied Customer Read more
Samson 7/16" Xls Yacht Braid, Green Tracer Exceedingly popular, Samsons XLS Yacht Braids offer low stretch and high strength in a double braided polyester line. This line can be used by the cr...
Samson Trophy Braid 7/16" Trophy Braid, White Soft, fuzzy cover gives the rope a softer hand. Excellent for cruising sailors wanting something easy on the hands. Trophy is also a good choice fo...
Samson 3/16 Lightning Rope, Blue Lightning rope is ideal for small boat halyards, trapeze lines and leech lines on larger vessels Lightning rope does not creep or stretch and is splic...
Epinions.com periodically updates pricing and product information from third-party sources, so some information may be slightly out-of-date. You should confirm all information before relying on it.
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.