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buy.com

buy.com

Overall store rating:  Store Rating: 3.5
Reviewed by 3423 customers
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Overall Rating:Store Rating: 1.0
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Never buy anything from buy.com any more

by yhu2000New Member , Dec 22 '09
Buy.com sucks, and never try to buy anything from it if you have any schedule in mind. I learnt that lesson by ordering a gift for my child on 12/16/2009, for speedy delivery, I paid for the standard shipping. Their web site promised that the shipment ...
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Overall Rating:Store Rating: 1.0
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Discount Club Signup....Nuff Said

by ekcookNew Member , Dec 20 '09
Granted I'm no Rocket-Surgeon when it comes to marketing, but I do know that trying to scam your customers is a good way to avoid those pesky repeat customers. I had not bought from buy.com in a long time (so long I had to create a new account) and ...
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Overall Rating:Store Rating: 1.0
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NEVER AGAIN!

by imesumoneNew Member , Dec 10 '09
Do not purchase anything from this website!By far the worst online purchasing experience I have made.  One week after placing an order that was to ship after 3-5 business days, I contacted customer service to check on the status of my ...
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Overall Rating:Store Rating: 1.0
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Giant waste of time. WARNING

by mendopNew Member , Dec 08 '09
First of all I ordered a XBOX 360 from Buy.com and it took 3 days for them to at least say it was shipped (which it was not). After receiving that email I clicked on the UPS tracking number(1ZX8X92303407699291)and it linked me the the UPS site. The site ...
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Overall Rating:Store Rating: 1.0
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The absolute worst online experience I have ever had

by steveflaNew Member , Dec 08 '09
The worst online experience EVER. I gave them a try, what a mistake! Very misleading, may have really been a scam. DO NOT BUY.COM. I do a fair amount of on line shopping and usually stick to the place named after a very long river or the place named for ...
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Overall Rating:Store Rating: 5.0
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Excellent value, shipping, and quality!

by tergiversator , Oct 01 '09
I've had nothing but excellent experiences with buy.com, and I've made many purchases. I've bought a computer, memory cards, headphones, toys, an MP3 player, and a portable hard drive - to name a few.Even though I try not to make it the ...
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Overall Rating:Store Rating: 1.0
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Good initial order performance. Shipment was damaged, Wouldn't reship or give reduced price.

by r35wilson , Aug 19 '09
"I should start with Buy.com is good if you don't have a problem. On August 13, 2009 I ordered a laptop at a good price. It shipped promptly and was tracked for delivery on August 17. On August 16 my thirteen year old grandson was visiting with the same ...
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Overall Rating:Store Rating: 4.0
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Poor customer service experience was remedied with follow up

by shawnwhaley , Aug 03 '09
This is an update to my original review (below).   Since posting the review I was contacted by escalated customer support. They wanted to inform me they had changed their policy on restocking fees. They will no longer be charging ...
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Overall Rating:Store Rating: 1.0
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Very Bad!

by whtcs , Jul 28 '09
I will never buy another item from this company!  This company doesn't seem to understand the definition of customer service.  I placed my order on Sunday July 5,2009 and received a confirmation e-mail that my order had been "processed" and it ...
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Overall Rating:Store Rating: 1.0
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Inflexible and Inane Customer Service Policies

by tristerosilent , Jul 27 '09
I placed an order for a computer keyboard and a docking station on Buy.com. Since I'd ordered from them a few years ago, my old company address showed up. I edited the address, but it must not have saved the change -- I didn't notice the wrong ship to ...
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Overall Rating:Store Rating: 2.0
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Bad selling practices, they try to bleed you for every cent.

by snaef999 , Jul 21 '09
<!-- @page { margin: 0.79in } P { margin-bottom: 0.08in } --> A recent complaint I wrote to buy.com...-------I used to like your site, but you have recently back-loaded the ordering process with so much nonsense that I no longer ...
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Overall Rating:Store Rating: 3.0
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Shipped open box and defective item and refund cannot happen before 20 days

by subahan_t , Jun 07 '09
   I was looking for a digital photo frame to be given as gift to my wife. I am not in my city due to some work I am in a different place. I thought it will be a perfect gift when I go back to her. I did a lot of research and finally zeroed on ...
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Overall Rating:Store Rating: 1.0
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Will Never Shop At Buy.com Again

by minstrel2009 , Jun 05 '09
I for one, will never place another order with Buy.com. I ordered a Sony ebook reader on 5/23/09 from Buy.com, to be shipped through J&R Electronics. Everything seemed to go fine during the checkout process. I used Paypal as my payment option and ...
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Overall Rating:Store Rating: 1.0
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Rotten...rotten...rotten

by vettecityman01 , May 02 '09
Extremely poor packaging for shipping CDs and they won't honor claims for damage during shipment!!! I recently purchased the new Garth Brooks Ultimate Hits CD/DVD collection as a present for my nephew's birthday. This double disc set came shipped in a ...
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Overall Rating:Store Rating: 1.0
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Buy.com - NEVER again

by bill3108 , May 01 '09
Buy.com is the worst place to buy anythingover 5.00. Ordered a laptop on 4-27 from them.  On 4-29 got an email they canceled the order due to address verification.  No calls, no emails nothing came from them, but according to them they ...
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Overall Rating:Store Rating: 5.0
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May 05 '05

The online store was well done, finding what I wanted was easy. Prices were good. The products arrived sooner than I thought they would. I will shop here again.
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Overall Rating:Store Rating: 4.0
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Apr 26 '05

Experience ok, but book came with broken binding, not sure what to do next. DavidZucker
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Overall Rating:Store Rating: 4.0
 
Feb 28 '07

I use them alot and have only had one issue that they did not resolve to my liking.
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Overall Rating:Store Rating: 4.0
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Apr 26 '05

Site navigation is very good. Good to very good product descriptions. Not able to contact them by phone. This was a problem for me when I wanted to cancel an order before it had been processed. The system the have didn't act fast enough and I got the item and then had to ship it back. The upside of this is that they get orders out fast.
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Overall Rating:Store Rating: 4.0
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Sep 09 '04

excellent clean website, good service as always
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Overall Rating:Store Rating: 5.0
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Apr 30 '05

I called in my order, Buy.com had just what I wanted and shipped it and I got it when they told me. And YES I would buy from them again.
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Overall Rating:Store Rating: 4.0
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Apr 30 '05

it waas very easy to shop on line, i did not have any problen at all.
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Overall Rating:Store Rating: 5.0
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Apr 02 '05

I received the books within a few days of ordering
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Overall Rating:Store Rating: 5.0
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Apr 30 '05

Very satisfied. One of the items was backordered, I sent an email because of a rebate deadline. Buy.com responded next day answerwd my question. They cancelled that particular order because I would not be able to take advantage of the rebate.
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Overall Rating:Store Rating: 5.0
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Apr 30 '05

The items received are good, as expected. The items arrived at good time, as expected. It is a good experience buying things from buy.com
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Overall Rating:Store Rating: 1.0
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Aug 12 '04

There is no phone number listed on their website. Nor they reply to Email always. Even if they reply, it is always late. No news on item that I returned. They just sit on the order for a week and does not let us cancel even after one day of order.
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Overall Rating:Store Rating: 4.0
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Aug 18 '04

I have purchased from this company before and have always been satisifed. The order was a few days later than expected, but I did receive an email with tracking information and was able to follow the progress. All around I was satisfied with the order.
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Overall Rating:Store Rating: 5.0
 
Oct 23 '06

Excellent service, excellent price
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Overall Rating:Store Rating: 4.0
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Apr 01 '05

Very easy, reliable, honest, and excellent pricing.
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Overall Rating:Store Rating: 5.0
 
Oct 01 '07

Things worked as expected, and parts came on time.
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Showing 1-15 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next



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