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by truotsuko , Jul 31 '06
I do not know who reads these things, but I hope the level of my dissatisfaction with your service makes it to the ears of some senior executive who can make it better, because this happened on the 24th of June 2006, and though I have since been ...
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by kimb030 , Jan 20 '00
Pros: quick, efficient, easy to use
Cons: I'm sure there's something, but can't think of it now
I've used Travelocity for the past 2 years while planning my vacations. I haven't used it in several months, but recently logged back in. I was pleasantly surprised with the improvements they've made with their site.
For example, when I...
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by theworstcom , Jun 09 '09
Travelocity, besides transparently ripping off their roaming gnome advertising campaign from a movie, is without question the most deceitful travel website. On multiple occasions I’ve visited their site due to both online and offline offers ...
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by brooklynred , Sep 29 '02
Pros: Very Low International Airfare Specials
Cons: Customer Service - very lacking - huge wait - some unhelpful agents
When there was clearly error on the part of the Travelocity agent who sent my tickets to the wrong address, I was still responsible for paying to have FedEx reroute my package. It's not the $10 fee that upset me, it was the point that Travelocity...
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by jllevy123 , Jun 29 '02
What a horrible experience! I booked a flight with them for $180 dollars. The next day I received a voicemail message from them telling me there was a problem with my reservation and to please call them at their toll-free phone number. So I called and...
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by doctoraa , Mar 20 '09
On March 2, 2009 I made telephone reservations for a round-trip flight from New York to Las Vegas, along with hotel reservations. I was verbally told that the reservations were confirmed, and later received an e-mail containing all the details. ...
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by justmecee , Dec 07 '06
I have used Travelocity in the past but this is the first year I actually used the Last Minute Package deal offered through this company. Approximately two weeks before a family gathering in Minnesota, I decided to attend. I went to Travelocity for ...
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by pacothinks , Apr 11 '00
Pros: search capabilities comparable to other travel services
Cons: unresponsive customer service, apparently at the whim of the airlines
I was very happy with the service with which I thought I was treated until I went away for the weekend and checked my e-mail on Tuesday morning.
Due to a technical malfunction between Travelocity and my credit card lender my reservation was...
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by Feb98Mommy , Jul 02 '01
Pros: Easy-to-use, best way to find affordable trips.
Cons: Must book immediately or fares may increase.
Being a busy mom to a 3 year old, I want flexibility so I can get home as soon as possible from business trips. And for personal trips, I want to save as much money as I can. Travelocity has always given me the best of both worlds. Their interface is...
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by virkul , Jul 16 '07
If you book a domestic flight and everything goes smooth, Travelocity is just fine. The minute you run into an issue and have to call travelocity customer service, start praying and take a day or two off. My wife and I were looking forward to our ...
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by hipelmo , Dec 12 '00
Pros: Easy for a new user,Able to choose the lowest fare without specific bates
Cons: Hard to book fights,Web site has bugs,Flight information is sometimes out dated
I planned a trip to go to Manchaster,England. I have been hearing allot of ads. on the radio for Travelocity.com for cheap airfares. So I gave it a try.
Good things
1. Very easy website for the new user. Was able to quickly create...
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by geostronomer , Sep 03 '05
I recently used Travelocity for a weekend trip. Travelocity had the cheapest fares so naturally I bought through them. However, I used a credit card to pay (not in my name) and entered my name as the passenger info. The night before I was due to leave ...
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by dbirchall , Mar 03 '00
Pros: Huge selection, reliable.
Cons: Usually not the cheapest price.
Travelocity is one of only two on-line travel sites I use regularly (the other is Cheap Tickets). Although Travelocity usually doesn't have the lowest possible fares, they tend to have one of the better selections - probably because they're owned by...
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by laurajo212 , Nov 08 '01
Pros: Thorough searches
Cons: Delay in booking confirmation, no on-line customer service, tedious VR system with long hold times.
Summary: Travelocity does not provide flight booking as promptly or efficiently as other sites. Save your time and skip Travelocity.
Details: As someone who thought all on-line booking resources were the same, I am surprised to find myself...
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by NCLJB , May 18 '00
Pros: Easy to use
Cons: Need to be creative about schedules sometimes
I recently had to make an emergency trip out of state due to illness in the family. The situation required that I be in Florida the next morning. My home city has a very small airport that is serviced by a major airline's commuter service several times...
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